Most of our experiences are suitable for children 8 years and older. However, some intense experiences may have a minimum age requirement of 10+. All children under 12 must be accompanied by an adult. We also have specially designed experiences for younger children (5-7 years) with appropriate content and adjustable headsets.

VR is safe for most people. Staff will provide a full safety briefing before your experience. Some people may experience minor motion sickness, especially during their first VR experience. Staff is trained to help minimize this and can suggest experiences less likely to cause discomfort for first-timers. If you have any medical conditions like epilepsy, please consult with your doctor before trying VR.

Wear comfortable clothing that allows you to move freely. For active experiences, athletic wear is recommended. You'll be wearing a VR headset, so avoid elaborate hairstyles that might interfere with the headset fit. Comfortable, closed-toe shoes are best for safety. We provide all necessary VR equipment.

Individual experiences typically last 15-30 minutes. We offer packages that include multiple experiences ranging from 1-3 hours total. Each session includes orientation, equipment setup, and the VR experience itself. We recommend arriving 15 minutes before your scheduled time for check-in.

We strongly recommend making reservations, especially for weekends and holidays when it can get busy. You can book online through our website or by phone. Walk-ins are welcome based on availability, but there may be a wait during busy periods.

Yes, our VR headsets are designed to accommodate most glasses. However, if you have particularly large frames, you might find it more comfortable to use contact lenses if possible. Our staff can help adjust the headset for the best fit with your glasses.